Hyatt Place Des Moines Downtown

The staff was professional and very helpful, also very pleasant. Especially Safaria our Concierge who checked us in went above and beyond service. Our room wasn't ready when we got there she let us have cold bottled water, took care of us until our room was ready we didn't get into our room until 4:20pm. Our check-in was supposed to be 3pm. She gave EXCELLENT SERVICE! Breakfast was delicious.

Hotel is very conveniently located close to restaurants and bars, very walkable area that's only about a 5 minute walk from the Des Moines' Downtown Farmers’ Market. Room was very comfy and clean.

Great location - walking distance to restaurants, quay, etc.

The cleanliness was great. Water was hot. The breakfast was great. Staff was always smiling. Very helpful.

the room we had was super spacious. Very clean. the staff was very friendly and truly cared about their visitors. My sugar had dropped and lady behind the desk took care of purchasing the items I got herself. These simple gestures go along ways in my book. The breakfast had a true “home cooked” feel to it as the food serving area was not in steamers and ice - but in nice cookware which I’m assuming instead of adding food to it- this allows them to keep the food fresher by switching the pans out completely. There’s access to the skywalk which was great as we were going to Wells Fargo.